Effective date: June 15, 2023
1. Privacy at a glance
Data collection on this website
Who is responsible for the data collection on this website (i.e. the “controller”)?
The data collected on this website are processed by Caterpillar Energy Solutions GmbH. The operator’s contact details can be found in the website’s imprint.
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
How long is the data stored for and who has access to it?
Your personal data will be deleted following the expiry of the purpose of the processing, unless a longer storage period is required by law or if you prematurely object to the processing.
We guarantee to you that we shall fundamentally not forward your personal data to third parties, unless you are expressly informed of this, or we are obliged to do so by laws, regulations and provisions as well as official or judicial orders. If service providers are acting on our behalf to fulfill the aforementioned purposes, they shall be contractually obliged to observe the regulations in accordance with the EU GDPR. Provisions on the use of social media applications can be found further down in the text.
Security of your data
We wish to assure you that your data will be protected by standard technical and organisational security measures using state-of-the-art technology.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the required legal notice if you have further questions about the issue of privacy and data protection.
You may also, of course, file a complaint with the competent regulatory authorities.
2. General information and mandatory information
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
Notice concerning the party responsible for this website (referred to as the “controller” in the GDPR)
The party responsible for processing data on this website is:
Caterpillar Energy Solutions GmbH
Phone: +49 6 21/3 84 – 0
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email to us making this request is sufficient. The data processed before we receive your request may still be legally processed.
Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)
IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 SECT. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21 SECT. 1 GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21 SECT. 2 GDPR).
Right to log a complaint with the competent supervisory agency
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.
Right to data portability
You have the right to have data which we automatically process based on your consent or in fulfillment of a contract delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be performed to the extent technically feasible.
Information about, rectification and eradication of data
Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. You can contact us at any time using the address given in our required legal notice if you have further questions about the topic of personal data.
Right to demand processing restrictions
You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:
- In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
- If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
- If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
- If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.
Transfer of data to third parties, no data transfer to non-EU countries
Basically, we only use your personal data within our company.
If and insofar as we engage third parties in the performance of contracts (such as logistics service providers), they shall only recveive personal data to the extent that the transmission is required for the corresponding performance. In the event that we outsource certain parts of the data processing (“order processing”), we shall contractually obligate processors to only use personal data in accordance with the requirements of the data protection legislation and to ensure the protection of the data subject’s rights.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.
If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
Our offer is solely intended for adults. People under the age of 18 should not send any personal data to us without the consent of the parents or the legal guardians.
Opposition to promotional emails
We hereby expressly prohibit the use of the contact data published as part of our duty to publish legal information for the purpose of sending us any advertising or informational materials not expressly requested. The website operator expressly reserves the right to take legal action if unsolicited advertising, such as email spam, is received.
3. Data protection officer
Statutory data protection officer
We have appointed a data protection officer for our company.
Caterpillar Energy Solutions GmbH
Data Privacy Officer
Phone: +49 6 21/3 84–0
You have a request for personal data (in accordance with the EU Data Protection Regulation)?
Then please fill out this form: Contact Privacy
4. Recording of data on this website
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These data are technically required for us to present our website to you and to ensure stability and security. These are:
- IP address of your computer
- Date and time of the request
- Time zone difference with Greenwich Mean Time (GMT)
- Content of the request (specific webpage accessed)
- Referrer URL: Website from which the request comes
- Access status/ HTTP- Status code
- Data quantity respectively transferred
- Operating system used and its interface
- Browser type, including the language and version of the browser software.
This data is not merged with other data sources.
The basis for data processing is Art. 6 (1)(b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your query and any follow-up questions. We do not forward this information without your permission.
We will, therefore, only process any data you enter in the contact form with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email to us making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Comment function on this website
When you use the comment function on this website, information on the time the comment was generated, your email-address, the username you have selected (pseudonym) will be archived in addition to your comments. The pseudonym and the comment will be released by us after approval in accordance with our guidelines (see Netiquette).
Storage of the IP address
Our comment function stores the IP addresses of the users who post comments.
We store the IP address for IT security reasons and for the event that the data subject infringes third-party rights or posts unlawful content by means of a comment. Therefore, these personal data are stored in the legitimate interest of the controller, enabling him to exculpate himself in the event of an infringement of rights. The legal basis is Art. 6 (1)(f) GDPR. These collected personal data will not be forwarded to any third parties unless this is required by law or serves the legal defense of the controller.
Storage duration of the comments
The comments and associated data will be stored and will remain on this website until the commented content is fully deleted or the comments need to be deleted for legal reasons (e.g. offensive comments) or until the user requests the controller to delete his comment.
Comments are stored on the basis of your consent (Art. 6 (1)(a) GDPR). You can withdraw any previously granted consent at any time. For this, simply send us an informal notice by e-mail. Such withdrawal will not affect the lawfulness of any previous data processing.
5. Analysis tools
The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject to the strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with the ePrivacyseal data protection seal of approval.
The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.
You can object to the outlined data processing at any time by clicking on the slider. The objection has no disadvantageous consequences. If no slider is displayed, the data collection is already prevented by other blocking means.
Further information on data protection with etracker can be found here.